1. Information We Collect

We collect personal details such as your name, email, phone number, and address when you place an order. This helps us process your purchase, send shipping updates, and offer customer support. Your data is stored securely and only accessed by authorized personnel. We also gather non-personal data like browser type and device for analytics.

2. How We Use Your Information

Your information is used to complete transactions, respond to queries, and improve your experience. We may use it to send order updates or promotional emails (if opted in). Your data helps us customize our services for your preferences. We never sell or misuse your personal data. All use is compliant with privacy laws.

3. Cookies & Tracking Tools

Our website uses cookies to enhance user experience, remember login sessions, and monitor site performance. Cookies help us show you relevant products and ads. You can disable cookies in your browser settings. We may use third-party tools like Google Analytics for insight. These tools also follow strict privacy policies.

4. Third-Party Sharing

We do not sell or rent your personal data. Some data may be shared with delivery partners, payment gateways, or legal authorities — only when necessary. All third parties we work with are GDPR and data protection compliant. Your privacy remains our top concern in all such integrations. No unnecessary data exposure occurs.

5. Your Rights & Choices

You have the right to access, edit, or delete your data stored with us. You can opt out of marketing emails anytime. For account data removal, contact our support team. We honor user privacy preferences strictly. Elodora is committed to staying transparent and compliant with all privacy regulations.